Data that we collect
We may collect various pieces of information if you seek to place an order for a product with us on the Site.
We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details.
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.
Important Information Regarding The Use Of eSouq.pk
eSouq.pk is committed to ensuring the privacy of your personal information and this privacy notice is designed to tell you which information we collect from you, how this information may be used and how it is protected.
Collection And Use Of Personal Information:
eSouq.pk limits its requests for information to what is required to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase or provide a replacement. Examples of user information that may be collected may include your name, address, telephone number, e-mail address, a description of the item requested or purchased. We also need your information to develop our business and improve Site services by:
Keeping track of your activities on the Site:
This will be done to develop to improve the services provided by the Site to you and also to improve the design, style and structure of the Site.
Sending you different promotional and administrative emails:
This will be done to keep you aware of the latest changes done to the Site and to tell you about new promotions, deals, products, services etc.
Customer support service:
To provide you with hassle free service in case you have any problems related to deal selection, delivery of deal etc.
Sharing our content:
To let you share our content with your family and friend. We use return email addresses to answer emails. These addresses are not shared with the third parties.
Information Voluntarily Provided:
There are times when you may provide information to us voluntarily. This occurs when you provide your feedback to us though e-mails, return forms, letters or telephone calls. We use this information to respond to your query and to keep track of customer feedback.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites,However, you can still place orders over the telephone.